Monthly Archives: July 2012

Make My Day: Creating a Positive Workplace

The savings a company can wrack up when employee retention is increased can be in the millions. People like working at happy places and therefore are more likely to stick around. Philip Strand, one of four authors of “Fish Tales: Real Life Stories to Help You Transform Your Workplace and Your Life” shares these five […]

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Diplomatic Strategies for Saying “No”

Nine diplomatic strategies for saying “NO”.

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Nine To Five: How do I deal with unreasonable deadline demands?

Globe and Mail, July 2, 2012 THE QUESTION I manage an internal graphic design team that provides services to other groups within the same company. Most of our clients are very reasonable but there are some who are in the habit of making unreasonable turnaround demands. We have established typical turnaround times, but they are […]

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