It is impossible to motivate other people, so your job as a manager or supervisor is to inspire your employees to be motivated and to help them find their own self motivation and show them ways to use it.This very interactive session consists of:

• Cultivating Empowered Employees
• Positive communication
• Attitudes toward authority
• De - motivating actions
• 5 kinds of power
• Perks increase retention
• Getting and giving feedback
• Self motivation and engagement
• Emotional Intelligence
• Understanding  and rewarding the generational differences

For the first time in the history of the industralized world, there are 4 generations working side by side in the workplace. Each generation walks to its own beat and there are noticeable differences between each as it pertains to work ethics, values, expectations and lifestyle preferences. Knowing and understanding the workplace and lifestyle preferences of the Traditionalists, Baby Boomers, Gen Xers and Gen Yers can facilitate more effective interviewing and hiring practices. Knowing and accommodating their preferences can also lead to higher employee retention and productivity.

what trust in an organization depends on

1. understanding what makes employees lose trust
2. the importance of values in building trust
3. how mistrust and fear leads to stress: the stress whirlpool and how to avoid it
4. reworking negative thought patterns
5. 17 ways to build trust

75-80% of all opportunities that come our way in life are found through networking. Find out the truth about networking and how to make networking a daily part of your job - it's not just who you know, but who knows you! Recognize and overcome barriers and fears that prevent you from networking effectively. Identify specific tactics that will raise the company's visibility thereby increasing sales - if you aren't appearing, you are disappearing! Learn how to network with style and break the ice at business and social functions.

Whether one on one, as part of a work team or in a group, the MBTI® is one of the most preferred psychological instruments for measuring personality preference.

The MBTI® results measure four dichotomies: Extroversion & Introversion (E&I); Sensing & Intuition (S&N); Thinking & Feeling (T&F); Judgment & Perception (J&P). By knowing what your preferences are and understanding how the others work, you can:

improve communication dramatically build and maintain healthy and happy relationships reduce stress and negativity in your work and personal life increase sales, productivity and problem solving

For those of you who are familiar with the Myers Briggs and would like to take it a step further, to really understand the difference between preference types, and the differences between same type individuals, try the MBTI® II .

The MBTI® II looks at 20 sub-components that clearly identify why similar preferences differ within their own typology. Not all Extroverts behave the same, why is that? There are differences of preference within each functional area.

The MBTI® is enlightening, educational, fun, revealing and life changing. For an individual or group assessment, call 416-686-3079 or send an email to csc@colleenclarke.com and Colleen will be happy to show you a different way of perceiving yourself and the world in which you work and play.

The Respectful Workplace, For Managers-

• How to Improve communication to heighten respect with tone, words and body language
• Transactional Analysis' role in the workplace
• What constitutes a healthy and unhealthy workplace
• What respect means to you
• Learn the 3 types of harassment
• Firm management versus bullying
• What to tell employees when they think they are being bullied
• How different generations want to be motivated and respected
• Managing conflict with grace
• Maybe we are part of the problem
• What can we do 

The résumé gets you the interview, it is your marketing tool. It either sells you or it doesn’t.

Write the most alluring résumé you have ever owned. Put magic in the message. Make employers call you. Choose from a two page, reverse chronological, functional, or both.

Using SAR (Situation/Action/Result) stories, you will tell the reader your skills and the results, your accomplishments, not just responsibilities. Benefits versus features selling will be applied and then used in the interviewing process as well.

Senior executives may want to try a one pager.

Sample Résumés (PDF Format - all names and examples are fictitious and for illustration purposes only)

This introspective and disclosing workshop guarantees a plethora of AH HA's when you learn how your communication and behavioral styles complement or conflict with those you work, and play, with. Identify your preferences and those of others and how to improve productivity, lessen absenteeism, build a happy and cohesive work environment and feel really good about it at the same time.

Learn basic coaching techniques to help you get to the crux of individual and team issues in your department or company. Be it a conflict between team members or with you, learn conflict strategies that result in win/win. Find out how to effectively deal with challenging people.

The only constant left in life is change. Imbalance in ones' life causes physical and/or mental stress that is threatening healthy work places. Change can be a very positive occurrence is your life, - learn how to turn lemons into lemonade around you and your employees' problems. Identify stressors and how to nip them in the bud to ensure a healthily balanced life style.

This highly interactive session teaches you how to prepare for presentations in the board room or on the shop floor to make a positive lasting impact on your audience. Learn script development, how to keep the audience attentive and how to create and deliver power phrases at the beginning and end of your talk.