Nine To Five: Special to The Globe and Mail, Published Sunday, January 5, 2014
THE QUESTION
I work as a paid intern at a publishing company. On paper, I work for a supervisor on a single magazine owned by the company, but in my day-to-day work, I’m frequently called upon by other staff to help with assignments like editing and fact-checking.
A manager who doesn’t have an intern of her own has developed a habit of assigning me work that is always “top priority.” She is often cryptic when I ask her for deadlines. I suspect that the work is not “urgent” and that the manager is merely being impatient. However, this technique forces me to place her assignments at the top of my pile. My supervisor doesn’t seem to mind, just as long as my other work is getting done.
My concern is that I’m getting bogged down with work from someone who likely won’t decide my future within the company. What should I do?
THE ANSWER
Before you take any work from anyone other than your assigned manager, tell manager No. 2 that you are already working on such and such, and that if you are to stop that to do her work, she will need to get your manager’s approval. Working for multiple bosses can be a great learning experience but also a challenge politically.
Find out from your manager how they would like you to handle the demands of manager No. 2. It is not for an employee to decide whose work is the priority. Manager No. 2 needs to ask your manager if you are available to do work and when.
Do not jeopardize your supervisor’s work for anyone you are not assigned to work for. At the same time, the point of being an intern is to learn as much about the business as you can, to acquire new skills and strengths, and to build relationships, self-confidence and some expertise.
Always know your limits and learn to say no for the right reasons as early into a new position as possible. The next time you are asked to do work for manager No. 2, tell this person she has to get your manager’s approval and then use a stalling technique. Say you are happy to help, and ask whether next Tuesday would be okay.
Colleen Clarke
Career Specialist and Corporate Trainer
Author of Networking How To Build Relationships That Count and How To Get a Job and Keep It
